FRAMES vs INSURANCE

Pls understand, for a “frame only” order to be in compliance with our contractual agreements, the only time we use ins for a “frame only” job is when the customer/patient is (1.) ineligible for lenses or (2.)if we are truly replacing a previously purchased frame.
Under NO CIRCUMSTANCES are we to dispense (1.) plano sunglasses w/ ins (2.) nor should we dispense a plano rx frame unless the pt/customer is paying OOP for the lenses due to ineligibility.
I hope this clarifies any questions or confusion about this compliance.
Thank you,
BD